- Elevated Errors in ap-southeast-1 – Incident details

All systems operational

Elevated Errors in ap-southeast-1

Resolved
Degraded performance
Started about 1 month agoLasted about 1 hour

Affected

Third Party: Render → Singapore → Web Services - Free Tier

Degraded performance from 7:29 PM to 7:42 PM, Operational from 7:42 PM to 8:24 PM

Ably → Ably Pub/Sub → Asia-Pacific (Singapore)

Degraded performance from 7:29 PM to 7:42 PM, Operational from 7:42 PM to 8:24 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we our monitoring the result. Error rates have decreased to normal levels and the service is currently fully operational.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue. Error rates have decreased to normal levels and the service is currently fully operational.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We're experiencing an elevated level of errors in ap-southeast-1 and are currently looking into the issue.

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