- 客服聊天支援系統機器人回應數度延遲 – Incident details
報告故障
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報告故障
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All systems operational
客服聊天支援系統機器人回應數度延遲
Resolved
Degraded performance
Started about 2 years ago
2024，July 19
Lasted 28 days
2024，July 19
9:12 AM
2024，August 16
8:12 AM
UTC
Updates
Resolved
2024，August 16 at 8:12 AM
UTC
Resolved
2024，August 16 at 8:12 AM
UTC
This incident has been resolved.
Investigating
2024，August 15 at 5:27 AM
UTC
Investigating
2024，August 15 at 5:27 AM
UTC
目前再次發生延遲
Resolved
2024，August 06 at 8:46 AM
UTC
Resolved
2024，August 06 at 8:46 AM
UTC
修復問題。
Identified
2024，July 24 at 2:26 PM
UTC
Identified
2024，July 24 at 2:26 PM
UTC
再次發生延遲
Resolved
2024，July 19 at 9:19 AM
UTC
Resolved
2024，July 19 at 9:19 AM
UTC
已修復問題，並多添加一台獨立的sidekiq主機在koyeb上
Investigating
2024，July 19 at 9:12 AM
UTC
Investigating
2024，July 19 at 9:12 AM
UTC
初步研判是sidekiq停止工作，已通知技術團隊。
